Got Questions? Check Our FAQs
What types of products does Brute Status offer?
What types of products does Brute Status offer?
We offer premium parts and accessories for pick-up trucks, including high-quality wheels, cutting-edge accessories, and distinctive modifications.
Do you offer free shipping?
Do you offer free shipping?
Yes, we offer free standard shipment for orders delivered within the UK mainland. If additional courier charges apply, we will contact you before processing your order.
How long does it take to dispatch an order?
How long does it take to dispatch an order?
We aim to dispatch all orders within a day of placement or the next working day if placed on a weekend or Bank Holiday.
How can I track my order?
How can I track my order?
You will receive a tracking number once your order is dispatched. Use this number to track the progress of your delivery.
What happens if my delivery is unsuccessful?
What happens if my delivery is unsuccessful?
If delivery is unsuccessful, please contact your local courier depot to arrange a new delivery attempt or collect your parcel.
What should I do if my order is returned to sender?
What should I do if my order is returned to sender?
If your order is returned due to an incorrect address or delivery refusal, it will be subject to our return policy. You will be responsible for the delivery costs incurred.
Do you ship outside of the UK mainland?
Do you ship outside of the UK mainland?
Yes, for international shipments, please email us at info@brutestatus.co.uk or call 01785907884 to discuss your options and costs.
What is your return policy?
What is your return policy?
Returns must be requested within 30 days of delivery. Items must be unused, undamaged, and in their original packaging. Contact us at info@brutestatus.co.uk for return instructions.
How are refunds processed?
How are refunds processed?
Refunds are issued to the original method of payment within 5 to 10 business days of receiving the returned product, provided it meets our return policy conditions.
Can I cancel or change my order after placing it?
Can I cancel or change my order after placing it?
You may change or cancel your order within 3 hours of placement. After 3 hours, cancellations or changes will be subject to our return policy if the product has already been dispatched.